Delivery Policy

We deliver our Products to all GPT countires and mainly UAE. Shipping will be done by a third-party courier. Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.

Shipping Rates

We have a flat shipping fee of AED 25 on all orders. However, if your order exceeds AED 250, shipping is on us!

Order Tracking

You may view all updates to your order status as well as your package’s location at any time from your account page. For any further assistance on your order status, you can contact DLK support at any time.

Customs (Dar Alkhayam General Trading L.L.C) has the right to cancel any order, prior to charging the customer, if any of the items in an order are prohibited as per U.A.E. regulations.

Handling and Delivery

All our goods are inspected at customs by our appointed clearance agent, after which it is packed and handed over to a courier for final delivery. If any physical damage is found in the packaging upon delivery, please notify the deliverer immediately and you may return the package immediately.

No FREE Shipping internationally

Unfortunately, FREE Shipping is only available for standard domestic shipping. International Shipping

There will be an additional shipping fee for outside U.A.E deliveries (courier company charges and custom duty fees) Note: For out of service areas, customers will be required to collect their orders from the courier’s hub within the city.